Comfort Moving Chicago
Privacy Policy
A clear explanation of how we handle the information you share while requesting moving services.
Effective date: August 28, 2026
Information we collect
When you request a quote, apply for a position, or otherwise contact us through this website, we collect the information you provide. This may include your name, phone number, email address, moving date, origin and destination addresses, service and move details, referral source, employment details, and any notes you choose to share.
How we use information
We use this information only for operational purposes: to respond to your request, prepare and provide a quote, schedule and perform moving services, communicate about your move, review employment applications, provide customer support, and maintain our business records. We do not use website-submitted information for marketing purposes.
How information is stored and shared
Website submissions are stored in our custom customer relationship management system (CRM) and are accessible only to authorized Comfort Moving Chicago personnel who need the information for operational purposes. We do not sell or rent your personal information. We may share information with service providers when necessary to operate messaging, scheduling, customer service, or moving services, subject to appropriate confidentiality and data protection requirements. We do not share information with third parties or affiliates for their own marketing or promotional purposes.
Text messages
We may send service-related text messages, such as messages about your quote, schedule, or move. We do not make marketing calls. You may opt out of text messages at any time by replying STOP or by contacting us using the information below.
Cookies and analytics
We do not currently use analytics or advertising tracking tools on this website. We do not use your website-submitted information for advertising or retargeting.
Data retention and security
We retain submitted information indefinitely for operational and recordkeeping purposes. We use reasonable safeguards designed to protect information in our CRM; however, no method of electronic storage or transmission is completely secure.
Your choices and questions
You may contact us to ask about the personal information we hold about you or to request an update or correction. Contact Comfort Moving Chicago at comfortmovingchicago@gmail.com, (773) 236-1724, or 3605 N Damen Ave, Chicago, IL 60618.
Changes to this policy
We may update this policy from time to time. The effective date above indicates when it was last revised.